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IMA Associates Newsletter
April 2007


The POWER Writing Process

Do the following thoughts come to mind when you have to write?

  • I don’t know where to start.
  • What do I want to say?
  • This is going to take a long time.

Even if you enjoy writing, the process can be lengthy, frustrating, or tedious.

Try writing with POWER, a five-step process that will help you become a more efficient and effective writer, whether you are writing a brief e-mail message, a proposal, or a report.

1. Prepare

  • Determine your purpose: Why are you writing? What do you want readers to know or do? Are you informing them of a new policy, recommending a procedural change, requesting information, responding to an inquiry, or persuading to buy from you?

    The purpose will drive your document, serving as focal point throughout the process. You may even begin your draft with a purpose statement such as, “I am writing to recommend that we replace our security system.” Later you can eliminate or replace it with another attention-getting statement.

  • Consider your readers: Put yourself in their shoes. Who are they? (Consider anyone who might read it, especially with e-mail.) What's your relationship to them? Why should they read the document? What do they gain by reading it or lose by not reading it? What do they know or need to know about the subject? What questions might they have? What might their reaction be?

    Answering these questions will keep your document reader-focused and help you accomplish your purpose for writing.

  • Decide what details to include: Quickly brainstorm and write down all you can think of to include in the document—in no particular order. You can do this in several ways: jot down key words or phrases, draft sentences, create an outline, use an idea web, or rely on the journalistic approach (Who, What, Where, When, Why, and How).

    The key here is to resist the urge to critique, edit, or revise as you go along—a tough habit to break, but one that slows you down! Save those steps for later in the process.

2. Organize

  • Give readers a roadmap to let them know immediately where they are headed, or you will lose them. Order the details to support your purpose, while keeping the reader’s perspective in mind.

  • Use a direct approach for good or neutral news. Open with your purpose or main point for writing.

    Example: “Effective June 1 you will see a 20 percent decrease in your monthly parking rate.”

    Follow with supporting details in descending order of importance, such as the new rate, whom to contact, etc.; state any action either you or the readers will take, and close appropriately.

  • Use an indirect approach for negative, sensitive, or complex information. Open with a neutral statement, followed by the main point (negative or complex information) in the second sentence or paragraph.

    Example: Thank you for ordering our new customized address labels. We have had an overwhelming response to this product, which has caused a two-week delay in printing and shipping orders.

    Continue with an explanation; offer alternatives, if possible (e.g., different product, discount on order); and close on a positive note.

3. Write

  • Capture and retain readers’ interest with an eye-catching subject line to give them a clue about the message content or an attention-getting opening statement or question. (Do you want to save $15 a month on your telephone bill?)

  • Build coherent paragraphs that focus on one main idea with supporting, relevant details. Start a new paragraph when switching to a new idea or after four or five sentences.

  • Project a professional, competent, and confident tone. Put a positive spin on your writing—state what you can do or offer instead of what you can’t. Use appealing words (fast, easy, simple, money saving, recommended); avoid negative or condescending ones (should, must, wrong, be sure to). Write “you” and “your” to speak directly to readers.

  • Make the document look good with an easy-to-read font; bulleted or numbered lists; headings; tables; and white space to frame your ideas, improve readability, and increase retention.

4. Edit

  • Take a break between writing and proofreading.

  • Proofread at least three times, if possible, and focus on different things—content, organization, clarity, formatting, spelling, etc.

  • Read the document aloud.

  • Have someone else read it.

  • Check the mechanics: grammar, punctuation, and spelling, but don’t rely on spell and grammar check!

5. Revise

  • Incorporate your edits.

  • Write the final copy.

Experts say we can create a new habit in about 21 days. Initially, using the POWER model may seem time consuming, but with commitment and practice, you can make it a habit and realize that you are producing documents in less time.

Contact us at ilana@ima-associates.com to learn more about how to enhance your writing skills.


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Ilana G. Traverse, Principal

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