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Are Your Documents Clear, Concise, and Correct?
Our writing reflects our ability to communicate effectively; it has to
convey the message clearly, concisely, and correctly. Given the fast
pace of today's work environment and our tendency to multitask, often we
send our documents with only a cursory review—if we do one at all.
Consequently, readers may not understand the message, which requires
more of our and their time to clarify, and we may not accomplish our
objective for writing. Even more embarrassing is finding a misspelled or
incorrectly used word (affect or effect? perspective or prospective?)
after the document has been sent.
The tips below will help you edit and proof your documents more
efficiently and accurately. You may already be using some of them, while
others offer new opportunities to enhance your skills.
Before You Edit or Proof:
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Learn the
basic grammar rules and use a reliable reference for the less familiar
ones. No one can expect to know the more than 500 rules in the English
language!
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Make a
checklist of what you want to focus on as you edit: content, spelling,
punctuation, organization, tone, format, or anything else that is
important to you.
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Create
your own style guide of words and terms with unique spelling or usage,
formatting you want to keep consistent, or conventions that are specific
to your organization. For example, your company may capitalize certain
words that traditionally are written in lower case.
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Take
periodic breaks, especially when reviewing medium to long documents.
Changing activities even briefly helps clear your head of what you expect
to read, allowing you to read what really is on the page. Although
proofing can be boring, it does require focus and concentration. Anything
that can relieve your mind of some of the pressure, while allowing you to
keep focused, can help. Some people benefit from listening to background
music.
Edit for Content:
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Ask
yourself who, what, when, where, why, and how. Does the text answer all
the questions you think it should?
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Highlight
sentences that answer these questions to see if the facts flow in logical
order. If you decide to rearrange them, number them in the new order
before rewriting the text; then check the flow again.
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Make a
list of words that typically challenge you, search for them before your
final proof, and edit them as needed.
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Check the
steps in written procedures by counting them to make sure you have
included all. Consider actually doing every step to make sure it is
complete, accurate, and in correct order.
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Check that
numbers are sequential and match their references in the text.
Follow These General Tips for Proofing:
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Read a
hard copy instead of on a screen.
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Use spell
and grammar checks as a first pass, but do not depend on them.
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Read text
aloud and slowly to check for logic, completeness, and tone.
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Read text
backwards word by word to focus on spelling instead of context.
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Have
others read the document if time allows.
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Don't
proof for every type of mistake at once—do one proof for spelling, another
for missing or additional spaces, word usage, font sizes, etc.
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Keep a
list of your most common errors and proof for those at separate passes.
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Read down
columns in a table, even if you are supposed to read across the table to
use the information. Columns may be easier to deal with than rows.
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Double
check unusual fonts (italic, bold, or otherwise different). Carefully read
type in very tiny font.
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Double
check little words: "or," "of," "it," and "is" are often interchanged.
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Double
check boilerplate text, like the company letterhead. Just because it is
used often does not mean it has been carefully checked.
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Review
page numbers and other footer and header material for accuracy and correct
order—especially if you have been making many revisions or using an
existing template.
Note: Some of the tips have been adapted from LR Communication Systems,
Inc., Berkeley Heights, NJ 07922
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